REDBUS is a SCAM

I had to attend a social function in Vapi on 1St June at around 1200-1230 hours. Hence I booked two tickets one to go ( PNR - 17186 9187 728560 ) and second to return ( PNR - 17186 1814  727547).  This was my first experience of booking multiple trips on REDBUS. Booking was super smooth. I could book the tickets pretty quickly. However, the tragedy was awaiting when it was time to execute - I meant when the bus would take off from Mumbai and reach Vapi.  The ticket to reach Vapi was scheduled to  start at 0730 AM   from Chembur. But a day before the trip, I received a message saying that the bus is late by couple of hours. Hence I enquired with the Bus Operator (Paulo Travels). The concerned person asked me to call in the morning as Bus was running late by few hours. Hence I called the same number in the morning and I was being informed that my Bus was still in Kolhapur. Based on Google Maps, Approx time to reach Mumbai from Kolhapur without any breaK is...